Youmna Hamdy Sayed | Customer Success Manager at TranslationPartner
Youmna Hamdy Sayed is a Customer Success Manager at TranslationPartner with three years of professional experience in business development, client relations, and the translation and localization industry. She has also served as a Vendor Manager at TranslationPartner, reflecting the breadth of her experience across both client-facing and operational sides of the business.
In her current role, Youmna generates and qualifies leads through market research, outreach activities, and business development initiatives to identify new opportunities. She conducts online meetings with prospective clients to understand and address their localization and multilingual content needs, and manages the entire sales cycle — from lead qualification and follow-up through quotation preparation, negotiation, and successful deal closure. She builds and maintains long-term client relationships, coordinates closely with internal localization teams, and works to ensure customer satisfaction in ways that drive sustainable business growth.
Youmna’s business development focus spans the gaming, media production, e-learning, and IT sectors, and her project work includes legal contract content.
Before joining TranslationPartner, Youmna worked as an English-Arabic Translator at an advertising company, as a Sales Coordinator at a marketing agency, and as a Sales Account Manager at a translation company. This progression built her strong foundation in both linguistic services and client-facing sales. Throughout her career, she has worked with clients including Al Waseet Company, San & Sam Agency, and TransHome Company.
Qualifications & Certifications:
- Bachelor of Al-Alsun (English Department), Ain Shams University (2018)
- Conversation Course, American University in Cairo (AUC)
- General English Course, Ministry of Defense Language Institute
- Professional experience in Sales Coordination, Account Management, Customer Success, and Vendor Management
- Digital Marketing Course — Udemy
Tools & Software: Sales tools: LinkedIn, Sales Navigator, Proz.com
Language Pairs: Arabic ↔ English | French (Intermediate)
Specializations: Customer Success Management | Account Management | Client Relationship Development | Sales Coordination | Business Development Support | Vendor Management | Customer Retention | Localization Services Consulting
With TranslationPartner Since: 2023
Years of Experience: 6+ Years

